COVID-19

Even during these uncertain times, there is no shortage of generosity and kindness here at Sequoia Living. Each day, our residents, customers and staff are lifting each other up with smiles, gratitude, and good cheer.

Dear Sequoia Living Residents, Customers, and Staff: Even if you can’t stop and smell the flowers right now, I hope you can feel the generosity and kindness that is inRead More

I have good news! The two Sequoia Living staff members who have been impacted by COVID-19 are both doing well. Our Western Park Apartments employee is looking forward to returning to work this week. Our Sequoias Portola Valley (SPV) staff member is feeling better and is continuing to isolate at home. Thankfully, that employee had last worked at SPV on Friday, March 27, which we feel curtailed any additional cases.

Sequoia Living, formerly NCPHS, operates life care residential communities. We are a non-profit organization dedicated to enriching the experience of aging for older adults in Northern California. For over 60 years, we have been a part of your communities; San Francisco, San Mateo, and Marin. Sequoia Living consists of 1,000 residents and 700 staff. Our staff and residents are your neighbors who have frequented your business, know your staff and in some cases, have taken care of your loved ones in our skilled nursing, assisted living and memory care departments.

Because I work with amazing people, I often get asked, “How are you doing Sara?” Well, today is Wednesday, April 1st, and it’s hard to believe our new normal involves things like social distancing, sheltering in place, and looking sideways at the person next to us who coughed.

We were just notified that despite our extensive precautionary measures, an employee at one of our Affordable Housing communities, Western Park Apartments (WPA), has tested positive for COVID-19. The last time the employee was at work was the morning of Tuesday, March 24. The employee is following the Centers for Disease Control and Prevention’s protocol and is currently self-quarantined at home under the care of a physician and is exhibiting only mild symptoms.

We are taking extra measures, beyond what is currently mandated, for the peace of mind, health, and well-being of Residents, Customers, and Staff of Sequoia Living. Ask us anything at Covid-19Questions@sequoialiving.org.

As of today, the following Action Plan captures the most up to date information enabling us to be proactive in adopting practices designed to keep Residents, Customers, and Staff safe. We will continue to work closely with our Medical Directors and other Regulatory Agencies to update and refine this Action Plan.

COVID-19 has changed our daily lives in unprecedented ways, from where we travel to how we interact with our friends and loved ones. This pandemic requires us to be resilient, dedicated, cautious, and compassionate. It challenges us to work together and to support one another.

Coronavirus/COVID-19 is pushing all of us at Sequoia Living to be creative, flexible and resilient—and together, we are rising to the challenge. Even during this difficult time, Sequoia Living staff are providing an outstanding level of service and kindness to residents, customers, amily members, and each other. Thank you for all that you do.